Wednesday, October 03, 2007

So by now you have probably heard, there is DSL now in Carnelian Bay. How very cool is that. Folks there petitioned, worked hard, wrote folks and now have a chance in some places in Carnelian Bay to get DSL. Again, it isn't all of Carnelian Bay, we have already had 'No' votes on people in Tahoe Vista and even though these folks all have Carnelian Bay post office boxes and utilities still no DSL for them, sad to say.

Now this is the part I don't understand. You can get your DSL through Lake Tahoe on Line, that's right as you know LTOL servers, offers, sells DSL and it's OUR DSL, it isn't like we are re-selling the Evil Empire's DSL, no it's ours, our stuff etc. But we still have a long time customer or two that wants to get the DSL from the Evil Empire instead of LTOL. Why?

A. It's more expensive? No not really, our prices are on par with AT&T now sure if you bundle your car insurance, your TV service, your phone service, schooling for your 6 grandchildren sure it might be cheaper. But in the long run no it winds up either being the same price or actually a bit more.

A. I get better service? No, do tell us the last time you had to go through a phone tree with LTOL, or then listen to really bad music, only to be told that you have called the wrong dept? The answer? Never. We don't have phone trees, we don't put you on hold and make you listen to horrible music, and we are local. You deal with the people you see in Safeway, at an Ace Hardware, or a movie theatre. You are assisting in keeping a local business local. When was the last time an aT&T tech showed up at your house, found your problem, fixed it all on a Saturday and then assured you that there was no charge? Never? LTOL does that all the time in checking on DSL pricing.

A. It's different DSL. "No, DSL is DSL be it from the Evil Empire or the fine folks at LTOL. In fact? LTOL can get you DSL in places that AT&T won't. While providing better service.

A. I don't really care. "Now this is the only answer that makes sense to me, you just don't care, you don't want better, friendlier, local service. Evil Empire is find with you, you like getting crappy service and pay through the nose to be insulted. Well we at LTOL feel for you and do hope some day you will say to yourself: "I like being treated well, I like that the people at LTOL even know my name, and I like that they will help me with non-DSL questions and that a live person answers the phone, wow, I like respect.

DSL is now in Carnelian Bay, please call LTOL at 530-582-2080 if you are looking for great, freindly, knowledgeable service that respects you and knows what you are really looking for? DSL that works, isn't expensive, and maybe support a local business at the same time.

I'll make a deal with you? You support our local business? I'll do my best to support yours.

Lake Tahoe On Line, LTOL means DSL in the Truckee and Lake Tahoe communities.

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