I can say I'm really sorry I had not realized so much time has gone by since the last posting. Our last class was a follow up on the Web Site design class, an intermediate webdesign class.
As I'm sure you know it has been snowing a LOT, so much so it would seem that the plow and shoveling folks can't keep up here at the Business Park, so please be careful coming into the shop.
New update for the mail server coming up this month, over President's weekend it looks like so just be aware that some new stuff is coming as well as we hope a few patches.
We are an iPhone shop now too! One of our senior techs wanted to look at the new one and suddenly we had one and well we are handling support calls from customers about how to use the new phone.
Thank you all for your business!

Well, all but 10 people last night missed a fun and informative time about buidling your own website from the bottom up and getting a good baseline understanding of how html, browsers and the like all work.

Veronica Cannon, LTOL's webmaster and owner gave a very much hands on, do it yourself training class on exactly that: "How to Build Your Own Website." Everyone got to see how tags work, how changes to a website can be immediate and that making a website isn't something that you should be afraid of but that it might take a professional after all.

The next class is on digital photos and it is a great follow up to this web class. Call early as seats fill up quickly, we had to close the website class because well there just wasn't anymore room.

Good job Veronica!

Well it has come down to it, finally. If you file share, BearShare, Limewire, Morpheus or whatever you want to call the program you are using to share music you are putting yourself at risk. No if ands or buts, you are at risk at losing your identity.

In Seattle a man has pleaded guilty to stealing information from people using LimeWire, tax records, credit info and student loan applictions of more then 50 people so he could purchase things online. How would you like to find out that you suddenly have a student loan and owe 10K? And it isn't that you have to prove that you took the loan or that the loan company does, you would have to prove you didn't take the loan out.

Citigroup has said it is looking into a breach where names and Social Security numbers were taken from 5200 accounts and were sent over the internet by an employee using LimeWire. Cool huh? A company you think you can trust leaks your info because some 19 year old kid decides to file share the latest Video or Music file.

Pfizer said that they leaked 17,000 Social Security Numbers of current and former employees when a spouse downloaded file sharing software onto a company laptop. OOPS!

Going past these problems, looking at the facts? File sharing is illegal, you aren't permitted to share music, videos and the like with your friends, sorry that is how it works, you agree to this whenever you open the package up and the 'Use Policy' is on the CD or DVD and says you agree when you open the package. If you don't agree? Don't buy it.

We at LTOL could go on and on about "Intellectual Property" but we also know that anyone that is file sharing, is probably going to continue to do so, as well as continue to get malware, greyware and the occasional virus on their machine. Nothing we say can do anything about it. Maybe though when that same person gets an invoice or a bill from Amazon.com or a new credit card statement saying that they owe 10K they might think twice about the idea how unfair it is that Apple for example on iTunes wanted to charge them .99 for a song.

Daylight Savings Time starts at 1AM Sunday, please don't forget to check your computers and your clocks.

Happy Halloween campers, ghosts, ghouls etc all.

Mainly so you, our customers know what has been going on we have had two seperate power outages.

Mon, Oct 29th the old Gym here in the Business Park had a water pipe burst on the second floor, the fire dept quickly came out when the alarm went off because of low water pressure for the sprinkler system. (WAY TO GO FIRE DEPT).

Today, Oct 30th for reasons unknown to all or at least all we know, the power just went out.

On the 29th, it was less then 5 minutes to be on backup power and the vast majority of the systems were on battery power so no real loss of online time should have been felt.

On the 30th, the power outage was less then 5 minutes and within 3 minutes we had backup power ready to go, literally just as we were switching to backup the lights came on.

So, sorry for the interruption of power but we did do our best to make sure you didn't have any down time.

This is a really hard question to answer. Where to get your computer repaired in Truckee? Well we say Lake Tahoe On Line, LTOL is the place to go. Let's go with the 'Why'?
We are probably the least expensive computer repair shop in Truckee/Tahoe, it's 75.00 an hour IN the shop as of 10/08/07. The out of shop at your location is higher and there are drive times depending on where you are, but in the shop, we are hands down the cheapest and truth be told we are probably the cheapest AT YOUR location too.
Lake Tahoe On Line/LTOL is a Microsoft Partner, not every shop can say that, LTOL can.
Lake Tahoe On Line/LTOL's techs are COMPTIA A+ certified. We have techs that have been and passed the tests for the computer repair, windows certified and have been through the training for being certified in Networking as well. Techs are also certified by ICAC for a Computer Technician as well.
What does that mean to you the consumer? It means that Lake Tahoe On Line/LTOL is willing to pay for training for the staff to be as up to date as possible on the newest technologies and that LTOL and the staff are willing to go the extra mile and study, take and pass tests that show that they are not only keeping up but staying ahead of the curve.
Being real? When you bring your computer in to be fixed, you probably don't want some HS kid looking at it, because if you did you would ask your neighbor Bobby to take a look at it, if he breaks it, or makes it worse you have no options and he didn't fix it and he probably has never seen your problem before to begin with.
Then we have the guys that claim to be computer techs, they have a computer in their house, they have fixed it and suddenly they think they can fix computers. Of course they only deal in cash, no office, and their cell phone number doesn't work the next time you need help.
Lake Tahoe On Line/LTOL. LTOL has an office in Truckee at the Airport, 12219 Business Park Dr, Suite 14, Truckee CA 96161. LTOL has a local phone number 530-582-2080 that is answered by people all the time and the person answering the phone tries to help you over the phone first if you're one of our DSL, Dialup, ISDN, Web Hosting or T1 line customers.
Lastly, Lake Tahoe On Line/LTOL CARES. We like having a good name in the community, we like that we can fix most problems with your desktop and laptops, we like that we are knowledgeable about a plethora of problems and use those experiences to fix your computer as quickly as possible.
Lake Tahoe On Line/LTOL we do our best to get your computer back to you in 24 hours. Our policy is 3 business days, but we know your computer is important to you and we want you happy, telling your friends and business associates how much of a great job, great service, friendly people you met at LTOL and how quickly you had your computer fixed, back to you and it wasn't a lot of money to boot.
So, the next time your computer needs a fix, a cleanup, a boost, or you just have some computer questions, think Lake Tahoe On Line/LTOL for all of your computer needs.